About MagicRed Casino – Who We Are

Our Story and Background

Magic Red was founded under the umbrella of AG Communications Limited, part of Aspire Global International Ltd, a Malta-based iGaming group with a long-standing reputation for quality and compliance. From day one, our mission has been simple: give players a safe, entertaining, and rewarding place to play online. Over the years, we've refined our platform, expanded our game library, and strengthened our commitment to responsible gambling — and we're not done yet.

Our MagicRed platform was designed with the modern player in mind. Whether you're logging in from a desktop, tablet, or mobile browser, you'll find a seamlessly optimised experience across all your devices. We've built everything on HTML5 technology, which means no downloads, no apps to install — just clean, fast, enjoyable gaming whenever you want it.

What We Offer

Our Game Library

At Magic Red, we're proud to host over 4,000 games from more than 45 of the world's leading software studios. Whether you love classic fruit slots, feature-packed video slots, or high-stakes table games, our library has something for every type of player. Our MagicRed collection is powered by some of the biggest names in the industry, including:

• NetEnt
• Pragmatic Play
• Play'n GO
• Microgaming
• Red Tiger
• iSoftBet
• Blueprint Gaming
• Hacksaw Gaming
• Booming Games
• IGT, Inspired, QuickSpin, and many more

We offer slots, table games, scratch cards, instant win titles, jackpot games, and progressive jackpots — all in one place. Our live casino section is powered by Evolution (our primary live provider), alongside Authentic Gaming, Stakelogic, and Skywind. You'll find live blackjack, live roulette, live game shows, and much more waiting for you at our live tables.

Our Welcome Bonus

When you join us at MagicRed Casino, we want to make sure your first experience is truly special. Our welcome offer gives you a 100% match bonus up to £100 on your first deposit of just £10 or more — no bonus code required. On top of that, we add free spins on fan-favourite titles like Starburst and Big Bass Bonanza. The best part? Those free spins are completely wager-free. The match bonus carries a 40x wagering requirement and must be used within the set time limit, so we always recommend checking the full terms when you sign up.

Ongoing Promotions

We believe in rewarding our players every single day — not just when they sign up. At Magic Red, our promotional calendar is always packed with exciting offers. Here's a snapshot of what we regularly provide:

• Magic Spins Tuesday: Deposit £20 and get up to 30 free spins using code STARspins (35x wagering)
• Daily Happy Hour / Daily Spins: Exclusive daily rewards for active players
• Live Casino Weekend: 10% cashback up to £20 using code LiveBoost
• Drops & Wins: Participate in Pragmatic Play's popular prize-drop network
• Slot Tournaments: Compete in Ruby Play tournaments with prize pools up to £35,000
• Game of the Week: Featured game with special rewards
• Seasonal Promotions: Holiday campaigns and special event bonuses throughout the year

Our VIP and Loyalty Programme

At MagicRed Casino, we value every player who walks through our virtual doors. Our loyalty scheme is tier-based, designed to reward you the more you play. Our progression structure looks like this:

Our VIP programme runs alongside the loyalty tiers and is automatically applied as you play — there's no need to opt in. Please note that our loyalty and VIP rewards are currently unavailable to players registered in the UK, in line with regulatory requirements.

Our Banking Options

We at Magic Red have made deposits and withdrawals as simple and flexible as possible. You can fund your account starting from just £10 (or €10), using a wide range of payment methods. Our supported options include:

• Visa & Mastercard (debit cards only; no credit cards accepted)
• PayPal, Skrill, Neteller
• Trustly
• AstroPay, MuchBetter
• Paysafecard (deposits only)
• Apple Pay
• Bank Transfer

We support multiple currencies including GBP, EUR, USD, CAD, AUD, NZD, ZAR, and CLP. Please be aware that PayPal transactions may carry an approximate 3.1% fee, and that withdrawals follow a closed-loop policy — meaning your cashout will be returned to the same method you used to deposit. We do not currently support cryptocurrency payments.

When it comes to cashouts, our MagicRed team processes e-wallet withdrawals in 0–2 days. Trustly takes 0–4 days, card withdrawals 0–6 days, and bank transfers between 2–6 days. AstroPay typically processes within 3 days. Before your first withdrawal, you'll need to complete our KYC (Know Your Customer) verification — a standard procedure we have in place to protect your account.

Our Customer Support

We're here for you around the clock. At MagicRed Casino, our support team is available 24/7 via live chat, which you can access once you're logged into your account. You can also reach us by email using the web contact form on our site, or by writing directly to support@magicred.com. While we don't currently offer phone support, our live chat agents are trained to resolve most queries quickly and professionally.

• Live Chat: 24/7 (available after login)
• Email: support@magicred.com
• Support Language: English

Our Commitment to Responsible Gambling

Here at Magic Red, responsible gambling is at the core of everything we do. We provide a full range of tools to help you stay in control — including deposit limits, session time reminders, self-exclusion options, and reality checks. Our platform is licensed and regulated by some of the strictest gambling authorities in the world, and we take our duty of care to players seriously. If you ever feel you need support, we encourage you to reach out to us or visit dedicated responsible gambling organisations. For a full overview of everything we offer, explore our MagicRed bonus page to see our latest promotions and rewards.